These Terms & Conditions (“Terms”) govern your access to and use of the Simpoint website, booking platform, membership services, and related offerings (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Services.

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1. Use of Our Services

You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You may not:

• Interfere with or disrupt the operation of the website

• Attempt to gain unauthorized access to any systems or data

• Use the Services in a way that could harm Simpoint, other users, or our facility

We reserve the right to refuse service, terminate accounts, or restrict access at our discretion.

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2. Reservations & Memberships

2.1 Reservations

When you book a bay or service through our website, you agree to provide accurate information. Reservation times must be honored, and late arrivals may result in reduced playtime.

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2.2 Memberships

Membership benefits, pricing, and terms are subject to change. By enrolling, you agree to the membership policies presented at the time of purchase.

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2.3 Payments

All payments are processed securely through third‑party providers. Fees are non‑refundable unless otherwise stated.

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3. Assumption of Risk

Simpoint provides sports simulation activities that involve physical movement. By participating, you acknowledge and accept the inherent risks associated with these activities. You agree that Simpoint is not liable for injuries, accidents, or damages except where prohibited by law.

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4. Facility Rules

To ensure a safe and enjoyable environment, all guests must:

• Follow staff instructions

• Use equipment responsibly

• Keep swings and equipment within designated areas

• Supervise minors at all times

Simpoint may remove any guest who violates facility rules or engages in unsafe behavior.

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5. Intellectual Property

All content on the Simpoint website—including text, graphics, logos, images, and design elements—is owned by or licensed to Simpoint. You may not copy, reproduce, or distribute any content without written permission.

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6. Third‑Party Services

Our website may link to third‑party platforms (e.g., booking systems, payment processors, social media). We are not responsible for the content, policies, or practices of these third parties.

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7. Limitation of Liability

To the fullest extent permitted by law, Simpoint is not liable for:

• Indirect, incidental, or consequential damages

• Loss of data, revenue, or business opportunities

• Issues arising from third‑party services or technical failures

Your sole remedy for dissatisfaction with our Services is to discontinue use.

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8. Changes to These Terms

We may update these Terms periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Services constitutes acceptance of the revised Terms.

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9. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law principles.

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10. Contact Us

For questions regarding these Terms, please contact us at: Simpoint Email: flowermound@simpoint.studio. Location: Flower Mound, Texas